Track DHL Parcel
You can easily track your shipment online with our track and trace tool – you'll know exactly where your parcel is and when it's arriving. All you need is your shipment number. By entering the recipient's postal code, you'll see the sender and the recipient. So if your parcel is being delivered to your neighbor, you'll have their address.
Track and trace
Not only does track and trace let you pinpoint your parcel online, but it also tells you your parcel's expected delivery time as soon as it's been logged in the system. If your parcel is with your neighbor or at a DHL ServicePoint, the track and trace page will tell you the address.
Our delivery times
We deliver Monday through Saturday and divide each day into time slots. If you don't have a shipment number but want to know the delivery time, enter your postal code up to two weeks before the delivery to find out when we'll be there.
If you weren't at home for our courier and your neighbors were on vacation, we'll leave a “missed DHL delivery” with a new delivery time. Is the time inconvenient for you? Or do you want to deliver to another address?
Frequently asked questions
We're there to help as soon as we can. We've put together a list of FAQs that may just provide an answer to your question.
How will I know when my parcel has arrived?
What should I do if my parcel is delayed or lost?
My parcel has been sent to a DHL Locker. How do I collect it?